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Legal

Our policies covering privacy, terms of use, refunds, and delivery.

Privacy Policy

Last updated: July 2026

At ClaimHorizon Pvt. Ltd., protecting customer and vehicle information is one of our highest priorities. The ClaimHorizon PIS platform collects only the information required for vehicle inspection and report generation.

Information We Collect

  • Customer Name
  • Contact Details
  • Vehicle Registration Details
  • RC Documents
  • Previous Insurance Policy
  • Vehicle Images
  • Vehicle Inspection Videos
  • GPS Coordinates
  • Date & Time Information
  • Device Information
  • AI Generated Inspection Reports

How We Use This Information

This information is used solely for:

  • Vehicle pre-inspection
  • AI-based damage assessment
  • Fraud prevention
  • Report generation
  • Customer support
  • Regulatory compliance

Data Sharing

We do not sell or rent customer information to third parties.

Payment Security

Payment transactions are securely processed through Razorpay. ClaimHorizon does not store customers' card or UPI credentials. All payment data is handled in accordance with PCI DSS standards by Razorpay.

Contact

For privacy-related queries, contact us at support@claimhorizon.co.in.